FAQ
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After-sales service

FAQ

  • Q Are you a manufacturer or trading company?

    A We are a professional manufacturer with our own factory, engineering team, and after-sales service system, established in 2007 in Changzhou, China.
  • Q Can I get a machine according to my requirements?

    A Sure. We accept OEM and ODM.
  • Q What is your lead time?

    A It depends on the order quantity and the season you place the order.
    Usually we can ship within 7-15 days for small quantity,and about 30 days for large quantity.
  • Q How is the quality of your machine?

    A

    Our machines are of high quality and reliable performance. All products are manufactured under strict ISO 13485 / ISO quality management standards using robust frame structures, precision components, and advanced PLC control systems.

    We have over a decade of experience in producing laminating presses and hydraulic equipment, and every machine undergoes rigorous testing before leaving the factory to ensure stable operation, long service life, and consistent output quality.

  • Q How can I get an accurate price?

    A Kindly send us the picture of the furniture you want to produce and the working size. Or detailed machine functions you need, electricity voltage, Hz.

    We usually quote within 24 hours after we get your inquiry(Except weekend and holidays). If you are very urgent to get the price, please email us or contact us in other ways so that we can offer you a quote.
  • Q If my machine is broken. Can you repair it for me?

    A Yes. Our machine is of top quality, if any problem, We have free training and conduction online. If there is big trouble within warranty time, we will send you new parts and repairs.
  • Q How do you make our business long-term and good relationship?

    A 1. We keep good quality and competitive price to ensure our customers benefit ;
    2. We respect every customer as our friend and we sincerely do business and make friends with them, no matter where they come from.
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Sales Contact:
 0519-88552628
  18206112107

After-Sales Support:
 0519-88552728
  15851990880

Email:
admin@yuanfongpress.com

Address:
No. 15 Chuangxin Road, Luoyang Town, Wujin District,
Changzhou, Jiangsu, China
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